Facilities and services at Hotel Balcón del Cielo
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Located in heart of Guanajuato
Services & Facilities
38 amenities in 12 categories.
Cleaning Services
1 item
- Daily housekeeping
Cleanliness & disinfection
6 items
- Guest accommodation disinfected between stays
- Property cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
1 item
- Restaurant
Food & drink safety
4 items
- Breakfast to-go containers
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
Front Desk Services
5 items
- Invoice provided
- Tour desk
- Concierge
- 24-hour front desk
- Baggage storage
General
1 item
- Parking
Miscellaneous
5 items
- Air conditioning
- Family rooms
- Heating
- Smoke-free property
- Non-smoking rooms
Physical distancing
2 items
- Cashless payment available
- Physical distancing rules followed
Safety & security
5 items
- Fire extinguishers
- Smoke alarms
- CCTV in common areas
- Safe
- CCTV outside property
Safety features
4 items
- First aid kits available
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Process in place to check health of guests
Services
3 items
- WiFi
- Free WiFi
- Internet
Transportation
1 item
- Street parking